This Privacy Policy explains how Coniferis Retreat S.R.L. collects, uses, stores and protects your personal data when you visit our website.
1. CONTROLLER INFORMATION
Data controller: CONIFERIS RETREAT S.R.L.
Registered office: Bihor County, Palota village, Sântandrei commune, Strada Crucii 102A, Romania
Tax identification number (CUI): 51163924
Email: contact@coniferis.com
Phone: +40 746 972 418
2. WHAT DATA WE COLLECT AND WHY
Contact data (first name, last name, email, phone) – for correspondence, bookings and enquiries. Legal basis: contract, consent.
Booking data (dates, number of guests, preferences) – to organise your stay and confirm reservations. Legal basis: performance of the contract.
Technical data (IP address, browser type, operating system) – for security and traffic analysis. Legal basis: legitimate interest, consent.
Behavioural and marketing data (pages visited, clicks, referral sources) – for remarketing and content optimisation. Legal basis: consent.
Financial data, where applicable (card details, transaction amount) – for payment processing through external partners. Legal basis: performance of the contract, legal obligation.
3. HOW WE COLLECT DATA
Through forms (contact, booking, newsletter);
Through cookies and analytics tools (Google Analytics, Facebook Pixel);
Through third parties (e.g. Booking.com, social networks).
4. WHO WE SHARE YOUR DATA WITH
Only with essential partners, such as:
IT service providers (hosting, website maintenance);
Marketing and analytics platforms (Google, Meta);
Payment processors, where applicable;
Public authorities, under the conditions provided by law.
5. HOW LONG WE KEEP DATA
Bookings: 5 years;
Marketing: until consent is withdrawn;
Analytics: 14 months.
6. INTERNATIONAL TRANSFERS
Data may be transferred outside the EU (e.g. Google/Meta servers), only under conditions compliant with the GDPR.
7. YOUR RIGHTS
Right of access;
Rectification;
Erasure;
Objection;
Data portability;
Withdrawal of consent;
Complaint to the Romanian data protection authority, ANSPDCP (www.dataprotection.ro).