Privacy Policy

Privacy Policy
This Privacy Policy explains how Coniferis Retreat S.R.L. collects, uses, stores, and protects your personal data when you visit our website.

1. Data Controller

Controller: CONIFERIS RETREAT S.R.L.
Address: Bihor County, Palota Village, Sântandrei Commune, Strada Crucii, No. 102A, Romania
Registration Number: 51163924
Email: contact@coniferis.com
Phone: +40 746 972 418

2. What Data We Collect and Why

Data Type	Example	Purpose	Legal Basis
Contact information	Name, email, phone	Contact, bookings, quote requests	Contract, consent
Booking details	Stay period, number of guests, preferences	Trip planning, booking confirmation	Contract
Technical data	IP address, browser type, OS	Security, traffic analysis	Legitimate interest, consent
Behavioral/Marketing data	Pages visited, clicks, traffic source	Remarketing, content optimization	Consent
Financial data (if any)	Card details, transaction amount	Payment processing via partners	Contract, legal obligation

3. How We Collect Data

Via forms (contact, booking, newsletter);
Via cookies and analytics tools (Google Analytics, Facebook Pixel);
Via third parties (e.g. Booking.com, social networks).

4. Who We Share Data With

Only with essential partners, such as:

IT service providers (hosting, website maintenance);
Marketing & analytics platforms (Google, Meta);
Payment processors (if applicable);
Authorities, as required by law.

5. How Long We Keep Data

Bookings: 5 years;
Marketing: until consent is withdrawn;
Analytics: 14 months.

6. International Data Transfers

Data may be transferred outside the EU (e.g. to Google/Meta servers), in compliance with GDPR standards.

7. Your Rights

Right to access;
Rectification;
Deletion;
Objection;
Data portability;
Consent withdrawal;

Complaint to the Romanian DPA: www.dataprotection.ro.